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Sr. Director of Revenue Operations

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Remote, OR, USA

Job Type

Full Time



About the Role

Are you a high-energy sales professional looking to join a creative, industry leader? Do you want to accelerate your career growth? You need to stop thinking about the day one stuff. Instead think year one and beyond.

Our Sr. Director of Revenue Operations will be an experienced, passionate, data savvy, relationship driven Leader. You will work cross functionally across the globe with other teams and have the opportunity to achieve company objectives and reach revenue targets by planning, forecasting and setting goals.

If you are an analytical and enthusiastic self starter who is ready to jump in, identify opportunities and make an impact - this could be the role for you!


Key responsibilities:
  • Drive effective revenue operational management for the Chief Revenue Officer

  • Partner closely with other Leaders to create and drive go to market strategies as well as collaborate cross functionally with various departments to achieve growth goals.

  • Drive annual planning process for Sales team including incentive compensation design.

  • Foster a culture of innovation in Revenue Operations practices, tooling and methodologies that will in turn help our teams succeed.

  • Identify and assess critical needs and partner to translate the needs into actionable items to achieve goals.

  • Analyze data and identify gaps in current processes/ systems and make recommendations on how to improve and drive revenue growth while promoting scalability and ensuring efficiency.

  • Manage revenue growth strategy and execution, operations, customer success and data analysis to support Global Sales initiatives.

  • Build and maintain a world-class, inclusive, diverse, high-performing team by driving effective onboarding, on-going training, retention with a strong remote culture

What We Are Looking For:
  • BS/BA Degree 

  • 15 Years of proven success in revenue operations, sales compensation, or similar in a global SaaS Sales environment

  • Experience in crafting strategic vision, making data-driven business decisions, including identifying gaps or business needs, and innovating and scaling solutions

  • Proven track record of success with a history of achieving customer retention and expansion sales goals

  • A  blend of sales acumen with a strong customer-centric mindset

  • Strong ability to interact and influence effectively with all C-Level executives and senior leaders.

  • Exceptional communications skills with the ability to establish trust and rapport with all internal partners.

  • Experience working in a fast paced Global company leading multiple projects and relationships with continuous change and competing priorities.

  • Deep knowledge and expertise of tools in the Revenue stack tech including Salesforce, Hubspot,etc.

  • You are comfortable digging through data and drawing out impactful insights

  • A sense of humor and disdain for the passive voice

About the Company

ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool projects for amazing brands, you’ve come to the right place.

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement, unless otherwise specified, excludes individuals residing in California, Colorado, New York, and Washington at this time.

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